1. Introduction
Elegant Dwelling (“we,” “our,” or “us”) is an interior design studio based in Kolkata, West Bengal, India. We are committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.elegantdwelling.com, and when you engage with us for our interior design services.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect personal information in two main ways: Directly from you and Automatically through the website.
A. Information You Provide Directly
This information is collected when you fill out forms, contact us, or engage our services:
Contact Data: Your name, email address, phone number, and residential/project address.
Project Inquiry Data: Details about your interior design project, including desired services, budget range, design preferences, and timeline.
Communication Data: Information you send to us through email, contact forms, or direct messages.
B. Information Collected Automatically (Cookies and Tracking)
When you visit our website, we may collect certain information automatically through technologies like cookies, web beacons, and Google Analytics:
Usage Data: Information about how you access and use the website, such as your pages visited, the time and date of your visit, and the time spent on those pages.
Technical Data: Your Internet Protocol (IP) address, browser type and version, operating system, and referral source.
3. How We Use Your Information
We use the collected information for various purposes, primarily to serve you and improve our services:
To Provide Services: To fulfill our contractual obligations to you, including scheduling consultations, preparing design proposals, and managing your project.
To Respond to Inquiries: To communicate with you and respond to your questions or requests for information about our services.
Marketing & Promotions (with consent): To send you newsletters, updates about new services, portfolio showcases, or special offers, only if you have opted-in to receive them.
Website Improvement: To monitor and analyze usage and trends to improve our website’s functionality, design, and user experience.
Legal Compliance: To comply with any applicable laws, regulations, and legal processes in India.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may disclose your information only in the following limited circumstances:
Service Providers: We may share your data with trusted third-party service providers (e.g., IT support, website hosting, digital marketing agencies) who perform services on our behalf. These parties are obligated to keep your information confidential.
Project Partners: With your consent, we may share project-specific details with necessary third parties like contractors, architects, vendors, and suppliers essential for completing your interior design project.
Legal Obligations: If required to do so by law or in the good faith belief that such action is necessary to comply with legal processes (e.g., a court order), protect our rights or property, or ensure the safety of our users or the public.
5. Data Security
The security of your Personal Information is important to us. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Note on Transmission: While we strive to use commercially acceptable means to protect your Personal Data, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
6. Your Rights (Indian Context)
As a user, you have certain rights regarding your personal data:
Right to Access: You have the right to request copies of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe link in those emails or by contacting us directly.
7. Use of Cookies
Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Elegant Dwelling website.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of the page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at:
Elegant Dwelling
Address: 37, Hospital Road East, South Purbachal, Kolkata-700078
Email: mail.elegantdwelling@gmail.com
Phone: 9046698688
Last updated: November 18, 2025